Our primary goal is to deliver the highest quality of care to you and your family in a pleasant environment. Your satisfaction is very important to us.
Appointments
In order to serve you best, we operate by an appointment schedule. Appointments are made during routine working hours. If you need to reschedule, please provide 24 hours advanced notice. A sincere effort is made to serve you in a timely manner; however, occasionally, urgencies and emergencies may unexpectedly arise, which may result in rescheduling. We will make every effort to accommodate you at these times. Your understanding and patience is greatly appreciated.
First Visit Questionnaire
On your first visit, the receptionist will provide an information sheet for you to complete. If you experience any difficulty with the forms, please don’t hesitate to ask for assistance. All of the information, including allergies, past medical and/or surgical history, etc., is strictly confidential and is only used for the delivery of quality health care.
Telephone Calls
Should Dr. Bailey have an emergency or urgent phone call, your understanding is appreciated. Staff members have been extensively trained to answer most questions. However, should the answer require Dr. Bailey’s attention, he will return the call as soon as possible.
Coverage
If you are suffering from an emergency, please do not hesitate to visit the ER.
Prescription Refills
Prescription refills should be called in during routine working hours. Please have the pharmacy and prescription name, number and dosage.